The CMA Order is now in force

Navigating CMA reforms,one step at a time

The Competition and Markets Authority (CMA) published its legally binding Order on the 22nd of September 2026. VidiVet can help with two of the biggest changes due by March 2027: an impartial advice policy and demonstrable savings in your health plan.

How VidiVet can help

Support for three of the changes using a service your clients will value.

Practices <15 sites only. Larger groups have earlier deadlines. Check yours with us.

Due by March '27

Health plan savings

Your health plan will need to show the standalone price of each service, how many times members can use them and how much they save, so clients can see the value at a glance.

How VidiVet helpsAdd VidiVet to your health plan. Give an immediate £240 annual saving per plan.

Due by March '27

Impartial advice

Your practice will need a clear policy showing how clients can get impartial advice, free from commercial pressure, so they can make confident choices about their pet's care.

How VidiVet helpsAdd VidiVet as part of your impartial advice policy. We've even written one for you.

Due by March '27

Out of hours

Your practice will need to publish clear, accessible and prominent information about your services, including out-of-hours care, so clients always know where to turn.

How VidiVet helpsAdd VidiVet's out-of-hours triage to your practice. Clients always have access to impartial vet advice when you're closed.

Want to talk it through?

No pressure. We'll explain how VidiVet works and how it can support your practice.

Where next?

Four ways VidiVet supports your practice, and how they connect.

  1. CMA compliance

    Help with the new CMA requirements

    Go here

    CMA compliance

    You’re here

  2. 24/7 support

    Advice for clients when you’re busy

    Go here

    24/7 support

    You’re here

  3. Out‑of‑hours

    Be there for clients when you’re closed

    Go here

    Out‑of‑hours

    You’re here

  4. Health plan

    Savings members can feel

    Go here

    Health plan

    You’re here

Free download - delivered straight to your inbox

From understanding to action

There's plenty of guidance out there explaining what the reforms are. What most practices need now is help putting them into practice.

The Practical CMA Checklist is a short, no-nonsense resource your whole team can use. Inside you'll find:

✓ Step-by-step checklist

✓ A client comms table

✓ A clear timeline