Information sheet

VidiVet aims to support pet owners, working alongside their primary care veterinary practice to track and identify what care practices, environmental or other behaviours may impact their pets’ allergic skin symptoms, and when to seek clinical advice sooner from their practice.

VidiVet have partnered with your primary care veterinary practice to assess new tracking processes, and see if it will be engaged with, and can help identify triggers or changes that impact a pets’ allergic symptoms, for those pets who are currently prescribed allergic skin medications. You are not obliged to take part, please only agree to take part if you really wish to do so. By not taking part, this will not affect your relationship with your primary care veterinary practice or with VidiVet. 

Please read these details carefully and share any feedback or concerns to healthstudy@vidivet.com. 

Study Structure

1. • The pet owner will be invited to register for The Big Itch Study by their own primary care veterinary practice.
   • The purpose of the study is to investigate if providing more frequent digital support and touch points can help to minimise the severity of allergic skin disease by identifying problems and risks sooner so that pet owners can be redirected back to their own vet as soon as possible for any treatment changes or further investigations.
   • The pet owner will register via a registration form and then complete a Benchmark survey.
   • Every week the pet owner will receive an email containing a link to the weekly survey until the end of the Study.
   • Once a month the VidiVet vet team will review the insights from the weekly surveys and send an email to the pet owner with a recommendation of what actions to take.
   • If the itch score increases at any point, the pet owner may be encouraged to seek veterinary attention at their primary care veterinary practice.
   • At the end of the Study the pet owner will be asked to complete an ‘End of Study’ questionnaire.

Why you have been chosen to join the study

Your primary care veterinary practice believes your participation in this study may aid the management of your pet’s existing skin-allergy condition, and in doing so, may also benefit other pets within similar conditions in the future.

Getting started

Your primary care veterinary practice will discuss the Study and its benefits with you, and share a link to the online registration form. When you complete the Study registration form, you will start your journey with the Study and be emailed or text additional surveys to complete as part of the Study.

Completing the weekly survey

Every week you will be emailed or text a link to complete the weekly itch tracking survey. Upon completion, those insights will be shared internally at VidiVet to the vet team for review. Once a month the vet team will assess the insights against, including the original Benchmark survey results and send you a communication via email to help advise the next appropriate course of action.

After the study

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Data Protection / Confidentiality

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Terms & Conditions

When you are registered to VidiVet’s Big Itch Study you will be asked to accept and agree to the following:

KEY DETAILS

By Accepting to join the Study you are acknowledging you have read and agreed to the following terms and conditions.

1. I confirm that I am the owner of the Pet registered for VidiVet’s Big Itch Study.
2. I confirm that I have read and understood the Information Sheet for the study. I have had the opportunity to consider the information, ask questions and have had these answered satisfactorily by my primary care veterinary practice.
3. I understand that, to the extent you process any of my personal information that will be done under the Privacy Policy that can be found on the VidiVet web site at https://www.vidivet.com/privacy.
4. I confirm that I wish to take part in the above study with my pet.
   I give permission for the VidiVet team to inform my registered veterinary primary care practice that my dog is participating in the study and to provide the outcomes of my survey resultsclinical history updates to them during the study.
5. I agree and understand that for as long as I participate in the study I will/must:
   • Receive the Insights at no charge
   • Complete associated surveys
   • Provide the VidiVet team with feedback on my pet’s condition and response to management
   • Notify VidiVet vets and my primary care veterinary practice as soon as possible if I am concerned about my pet’s participation in the study or my pet’s condition deteriorates or dies or is euthanised at any point.
   • Provide honest feedback of my pet’s experience and complete any surveys or questionnaires as requested.
6. I agree and understand that the study is entirely voluntary and unpaid. To the fullest extent permitted by law, I agree to exclude all liability for any financial or other costs or losses that I may suffer as a result of participation in this study. In the unlikely event my pet suffers any ill effects due to its participation I accept that it is my responsibility to stop the study immediately and seek advice from my primary care veterinary practice or other a pet care professional.
7. I understand that I may withdraw from the study at any time without having to give a reason and there will be no penalty for doing so.
8. I agree to allow Vidivet Limited to share my personal contact information (my name, my pet’s name and my email address) with CVS group of companies (the vet practices) for the purpose of CVS group of companies seeking testimonials pertaining to the study at the end of the study period. They will publish the Insights from the study and there will be an option for you to be anonymised. Agreeing to provide a testimonial does not mean you are agreeing to receive direct marketing from CVS group of companies.

Our contact information

If you need to contact us, please email healthstudy@vidivet.com
If you need to contact our data protection officer please email: support@vidivet.com.